Shipping & Returns
Shipping Policy
There are three options to receive your order:
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Local Pick up: located in Yorktown Heights, NY. Address will be given upon completion of order. Camera surveillance is in place for safety of all.
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Shipping: orders can be shipped to any where in the United States. Customer is responsible for shipping fees. Tracking numbers can be provided. Due to situations beyond our control, delivery dates given are an estimate and delays are always possible. Any issues with actual order, please let us know upon delivery. You may need to fill a claim with the delivery service in certain situations.
Return & Exchange Policy
Any custom or made to order items are not acceptable for returns and cancellations are not accepted once created. However, if there are any issues with your order, please notify me right away. Items that are NOT personalized or custom can be returned within 15 days for store credit.